– How long will my order take to be delivered?
We could offer you faster delivery compared with competitors in this field, which’s almost 30-45days after deposit received normally.
*Please consider any holidays that might impact delivery times.
– How can I track my order?
We will send you the tracking number of your orders to the e-mail provided once your order is dispatched. If you’re not able to track with the tracking number provided, please do not hesitate to contact us : harley@winstarfurniture.com and we will get back to you as soon as possible.
– Why am I not able to track my order?
Please note that the tracking information will only be displayed after it’s synced and updated successfully to the system. Please give it some time and track again later. If you are still not able to track it after some time, please contact us :harley@winstarfurniture.com and we will get back to you as soon as we can.
Affected by increasing numbers of COVID-19 cases and local shutdowns/restrictions in the US and Europe, delivery and shipping are heavily delayed locally in those areas, updates from our service providers such as DHL, FedEx, and so on. indicate their huge pressure on delivery because of this holiday season and the situation will last perhaps. Please note, from now on, we can not deliver the products to some countries, Please be patient and will keep you updated.
We sincerely apologize for all the delays and are very much grateful for your patience and support.